Privacy Policy

Information on the processing of personal data of the users visiting the websites of AS5398.
Pursuant to Article 13 of the EU Regulation 2016/679

The following information describes the processing operations done on the personal data of AS5398 website users in conformity with EU Regulation 2016/679. Other online websites, pages, or services that are reachable via hyperlinks on the websites are not covered by the provided information since it refers to resources beyond the AS5398’s domains.


The above-mentioned website may process data pertaining to known or identifiable natural people because of your visit. AS5398, a company based in Via G. B. Pioda 12 6900 Lugano, is the data controller.



  • Data sent by users

The subsequent acquisition by AS5398 of the sender’s address or any other personal data results from the optional, explicit, and voluntary submission of personal data in order to access particular services or to submit requests via email. These data will be processed solely in order to respond to the request or to provide the service.

  • Browsing data

Personal data is acquired as part of the routine operation of the information systems and software programs used to run this website; the transfer of such data is a fundamental property of Internet communication protocols. The Uniform Resource Identifier/Locator (URI) addresses of the resources requested, the time of such requests, the method used to submit a given request to the server, the returned file size, a numerical code relating to server response status (successfully performed, error, etc.), and other parameters related to the user’s operating system are all included in this category of data.
These data must be processed in order to access web-based services, as well as

  1. gather utilization statistics (such as the most popular pages, visitors’ times and dates, and origins’ locations);
  2. test the services’ functionality.
  • Cookies and other tracking devices

Neither cookies nor any other user tracking techniques are utilized to create user profiles. To the degree required for safe, effective surfing, so-called session (non-persistent) cookies are the only ones utilized. Users have choice over how long session cookies are saved in their terminal devices or browsers, although cookie-related data is stored server-side following HTTP sessions in the service logs for a maximum of seven days, just like all other browsing data.


Staff from AS5398 processes the personal information gathered during visits to the websites while following detailed instructions on the setup and goals of such processing.


Data subjects have the right to request from AS5398, as necessary, access to their personal data as well as its correction, deletion, or limitation on processing as well as the right to object to processing of their personal data (pursuant to Articles 15 to 22 of the Regulation).

For any requests to exercise these rights, please contact AS5398 at +41580582359, email:


A data subject has the option of filing a complaint with AS5398 in accordance with Article 77 of the Regulation or initiating legal action against AS5398 in accordance with Article 79 of the Regulation if they believe that the processing of their personal data as handled through this website violates the Regulation.